Frequently Ask Questions

Who is Mr. Papillon ?

Mr. Papillon TOUR & VISIT is an incoming tourist agency based in Ile de France which aims to promote the French heritage and craftsmanship. Our vocation is to act today, on the whole territory, in order to provide a local, International & business clientele with tourist activities to discover our treasures.

Mr. Papillon TOUR & VISIT is registered at the RCS of Nanterre SIREN N°: 841 380 017

Also for your comfort and safety, Mr. Papillon TOUR & VISIT is registered with the professional register of Tourism operators “Atout France” certified by the Secretariat of State for Foreign Trade, Tourism Promotion and French Abroad, under number: IM092 180024.

This registration guarantees that you get a financial compensation in the event of a lack of service or unforeseen events/travel accident.

How to book a tour ?

To do so, go directly to the website:, select a predefined tour in the ‘Tour’ tab.

Select the tour you wish to visit depending on the number of visits offered and available, you can pay for the service directly On-Line by credit card or by bank transfer. Once the service has been paid for and after your payment has been confirmed, your registration is officially accepted, your registration is officially confirmed, your booking is made! 😉

Is online payment secure ?

We offer 2 solutions to pay online: Credit Card (Stripe) and Paypal. These online payment services allow you to make secure online purchases.

Who are our partners ?

Our partners are craftsmen committed to their work, with a common concern for beauty and a job well done.

They are also craftsmen who are determined to share their passion and raise public awareness about the quality of their work. These partners are shortlisted and selected by Mr. Papillon TOUR & VISIT for their reliability but also their pedagogy towards the largest number of people. They reflect the spirit that Mr. Papillon TOUR & VISIT wishes to instill in the project: authenticity, love of a job well done & the protection of a French heritage that is alive and well.

Can I cancel a booking ?

You can cancel your booking. Simply send us a message with your booking information via our contact form. Cancellations are not refunded.


Is it possible to pay during the event ?

Yes, Mr. Papillon TOUR & VISIT is equipped with a payment terminal with a GPRS 4G mobile transmission system, approved for all existing cards (including China CUP-Card). For reasons of comfort or convenience, we can arrange for partial or full payment of the service directly on site. Feel free to let us know in your comments, directly in the ‘Contact’ tab.